Order-to-cash spans an SAP plant, an Oracle division, a 3PL, and an EDI feed that breaks at 2 a.m. We orchestrate those steps into one event-driven flow across your ERPs and supply chain — multi-site aware, retry-safe, and logged so a stuck order surfaces as an alert, not a backorder.
Manufacturing rarely runs on a single system of record. Years of acquisitions leave one division on SAP and another on Oracle, plants run their own MES, and the supply chain depends on EDI links to suppliers and 3PLs. An order-to-cash cycle threads all of them — and the moment an IDoc fails, an allocation is wrong, or a partner feed goes silent, a shipment slips and nobody knows until a customer calls.
We build the orchestration layer that runs the process across those systems, holding state while each ERP, MES, and partner does its part. Order capture, credit and availability checks, production and fulfillment steps, and invoicing fire as events, route to the correct site, and retry safely when a downstream system stumbles. Every step is recorded in an append-only log, giving operations and finance a single, replayable view of where any order actually is.
Three capabilities, shaped by multi-ERP estates, multi-site networks, and partner EDI.
Start where cross-system handoffs most often turn into late shipments and manual firefighting:
Yes. We treat each ERP as a system the orchestration layer calls through its supported interfaces — SAP IDocs, BAPIs, or OData, and Oracle REST and integration services — so an order-to-cash or procurement flow can span an SAP plant and an Oracle division without a brittle point-to-point integration. The orchestration holds the process state while each ERP does its part.
We model the process once and route each step to the right site, plant, or instance based on the order, material, or location. A transfer between plants, or a supply event that affects several sites, fires the appropriate steps at each one and reconciles the result centrally — with monitoring and dead-letter handling so a single site's outage doesn't stall the network.
Show us the flow that breaks across your ERPs — order-to-cash, procurement, or an inter-plant transfer. In a thirty-minute briefing we map the systems and partners it touches and the orchestration that holds it together, and you leave with a scoped path and an ROI memo. Response inside 24 hours.