eeko Systems LLC ("eeko Systems," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through the website at eeko.systems (the "Site") and during client engagements, how we use and protect it, and the choices and rights available to you.
This Privacy Policy applies to personal information we collect through the Site, through direct communications such as briefing requests and emails, and in the course of providing professional services. It does not apply to third-party websites or services that may be linked from the Site.
By using the Site or submitting information to us, you acknowledge the practices described in this Policy. Where we act as a data processor on behalf of a client, the relevant client's instructions and our Master Services Agreement govern our handling of that data.
We collect information that you provide directly to us and information that is collected automatically when you use the Site.
Information you provide through forms and communications may include:
We also collect standard web and analytics data automatically, which may include:
We use the information we collect for legitimate business purposes, including to:
We do not use your information for automated decision-making that produces legal or similarly significant effects without human involvement.
Where applicable law requires a legal basis for processing, we rely on one or more of the following: your consent; the performance of a contract or steps taken at your request prior to entering into a contract; compliance with a legal obligation; and our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights.
You may choose not to provide certain information, though this may limit our ability to respond to your inquiry or provide services. Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out beforehand.
We do not sell your personal data, and we do not share it with third parties for their own marketing purposes. We may share information with trusted service providers ("processors") who perform functions on our behalf, such as website hosting, email delivery, and analytics. These providers are authorized to use your information only as necessary to provide services to us and are bound by appropriate confidentiality and data-protection obligations.
We may also disclose information where required to comply with applicable law, legal process, or a governmental request, or to protect the rights, property, or safety of eeko Systems, our clients, or others.
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit and at rest, access controls limiting data to authorized personnel, and ongoing monitoring of our systems.
No method of transmission over the internet or method of electronic storage is completely secure, so while we strive to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to respond to inquiries, provide and administer services, comply with our legal obligations, resolve disputes, and enforce our agreements.
When information is no longer needed, we take reasonable steps to securely delete or anonymize it. Retention periods for client engagement data are governed by the applicable Master Services Agreement.
Depending on your location, you may have rights regarding your personal information, including the right to:
These rights reflect protections available under frameworks such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the details below. We will respond within the timeframes required by applicable law and will not discriminate against you for exercising your rights.
eeko Systems is based in the United States, and information we collect may be processed and stored in the United States or in other countries where we or our service providers operate. These countries may have data-protection laws that differ from those in your jurisdiction.
Where we transfer personal information across borders, we take steps to ensure it receives an adequate level of protection, including, where required, through appropriate safeguards such as standard contractual clauses.
The Site and our services are intended for businesses and professional audiences and are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last updated" date at the top of this page, and material changes will take effect upon posting.
We encourage you to review this Policy periodically to stay informed about how we protect your information.
If you have questions, requests, or concerns about this Privacy Policy or our handling of your personal information, please contact us:
As an enterprise AI agency, eeko systems delivers production AI systems remote-first across the United States and internationally — including these markets: